Privacy Policy for MediaMundo Customers
MediaMundo (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. What Data We Collect
When you contact us through our website, we collect the following personal data:
Name (if provided)
Email address
Any information you submit via the contact form
We do not use registration forms, user accounts, nor do we knowingly collect data from minors.
2. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – When you voluntarily submit your data through the contact form
- Legitimate interest – To respond to your inquiries and maintain communication.
3. Purpose of Data Collection
We collect data to:
- Respond to your queries via the contact form
- Provide customer support or relevant information about our services.
4. Cookies & Tracking
MediaMundo does not use analytics, advertising, tracking, or third-party cookies. However, we use strictly necessary security-related cookies (e.g., WP Cerber) to protect the website from malicious activity, such as brute-force attacks and unauthorized access. These cookies do not collect personal data for marketing or tracking purposes and do not require user consent under GDPR.
5. Data Storage & Retention
We only retain personal data as long as necessary for the purposes stated above, unless a longer retention period is required by law.
6. Data Sharing
We do not share your data with third parties currently. In the future, if we use services such as Stripe or Google Analytics, we will update this policy accordingly and ensure compliance.
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify incorrect or incomplete data
- Request erasure of your data
- Object to or restrict processing
- Lodge a complaint with a supervisory authority in Spain or the EU
- To exercise these rights, contact us at: (info@mediamundo.es).
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
9. Minors
Our website is not directed at children under 16. We do not knowingly collect data from minors. If you believe a minor has submitted personal data, please contact us.
10. Updates
This policy may be updated from time to time.
Last updated: 05-July-2025
11. Request for Data Deletion or Enquiries
If you have previously submitted personal data to us via our contact form and wish to have it deleted, you can send us a request via email at (info@mediamundo.es).
We will process your request in accordance with GDPR, and delete your data unless we are legally required to retain it.
For any general inquiries or questions regarding your personal data, you can also contact us at the same email.
12. Data Controller
Name: Jagpreet Singh
Address: Plaça de Provençana, 2, 9, 08902 L’Hospitalet de Llobregat, Spain
Email: info@mediamundo.es